EdgePoint Learning and Clearwire Streamline the Sales Process
December 1, 2009
EdgePoint Learning Turns Data and Order Entry into a Dynamic and Engaging Learning Experience While Freeing Up Valuable Resources.
Phoenix, AZ – EdgePoint Learning and Clearwire, a leading provider of instant, mobile and reliable wireless high-speed Internet and digital voice services, have partnered to create a blended approach to product and sales process training.
With over 800 learners requiring the sales training program, Clearwire needed a solution to address the multiple learning styles of their audience as well as support the geographically dispersed learning population spanning the United States. Clearwire was able to align training requirements with corporate goals by deciding on a blended solution of self-paced e-learning and instructor- led training. This approach to education reinforces Clearwire’s commitment to their core values of “hiring and developing great people” and ultimately “producing superior customer experiences.”
According to the recently published Corporate Learning Factbook from Bersin and Associates, sales training ranks high in the priorities of Technology companies. In fact, Technology companies invest 29% of their training dollars on sales training, averaging $1,202 budgeted per learner. Technology based learning is constantly growing as individuals are becoming more and more tech savvy.
“Before selecting EdgePoint Learning to create our program, Clearwire considered a variety of solutions” said Dawn Fourrier, Director of Sales Training, “EdgePoint Learning goes above and beyond to ensure customer satisfaction. They respected our timeframes and budgets, listened to our requests, and addressed our needs quickly.”
Product and Sales Process training is not always the most exciting material to train. Learners engage in their e-Learning environment via 3D multimedia interactions, dynamic animations, and hands on activities to ensure high knowledge transfer, retention, and learner completion.
Thus far the program has received positive learner feedback. It jumpstarts the learner’s on-boarding process, enabling them to start selling in the field more quickly. It also reduces the time each manager has to spend on new hire training. One of the more notable results is that trainees come to the subsequent instructor-led training much more prepared to share and connect with their peers.
Additionally, the Clearwire sales team is able to track individual proficiency to uncover situations where additional reinforcement may be required. The goal is to get Clearwire sales representatives focused on what they do best as quickly as possible: deliver simple, fast and mobile cutting-edge technology that changes not only the way people use Internet and phone services, but where they use it.
Clearwire is building, from the ground up, a single network that bridges the gap between today’s wire line and wireless networks by delivering a true, broadband experience in a secure spectrum called WiMax. By working with world-class organizations like EdgePoint Learning they are reinforcing their commitment to their employees, their customers, and their technology.
About EdgePoint Learning
Founded in 2004, EdgePoint Learning helps organizations develop world-class custom self-paced eLearning programs by embracing a passion for service, maintaining the highest expertise in our industry, and ensuring success through our comprehensive development process.
More information about EdgePoint Learning can be found on the company’s website at http://www.edgepointlearning.com.
About Clearwire
Clearwire, founded in October 2003 by telecom pioneer Craig O. McCaw, is a provider of simple, portable and reliable wireless high-speed Internet service. Clearwire customers connect to the Internet using licensed spectrum, thus eliminating the confines of traditional cable or phone lines. Headquartered in Kirkland, Wash., the company launched its first market in August 2004 and now offers service in 50 markets across the U.S., as well as in Europe. For more information, visit http://www.clearwire.com.
CONTACT: Clearwire Corporation
Denise Hartman, 425-216-7970
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